AI-Powered Business Profile in Duncan, SC

LensCrafters

4.4 (229 reviews)

Visibility score: 87 out of 100
  • Open until 8pm weekdays
  • Same-day eye exams available
  • In-store lens lab
  • Insurance accepted

Why Customers Choose LensCrafters

Based on 229 customer reviews

  • 7-10 day lens turnaround vs weeks at other locations
  • Patient staff who spend 2+ hours helping customers find perfect fit
  • Precise facial measurements for optimal frame positioning
  • In-house lens lab for faster service
  • Experience with complex prescriptions including trifocals
  • Same-day eye exams available for urgent needs

Location & Local Context

Address: 1450 W O. Ezell Blvd, Spartanburg, SC 29301, USA

Phone: (864) 587-2020

Hours: Friday 9:00 AM – 7:00 PM, Monday 9:00 AM – 7:00 PM, Sunday 12:00 – 5:30 PM, Tuesday 9:00 AM – 7:00 PM, Saturday 9:00 AM – 6:00 PM, Thursday 9:00 AM – 7:00 PM, Wednesday 9:00 AM – 7:00 PM

Parking: Free parking lot available

Peak times: Saturday 11am-3pm, weekday evenings 5-7pm

Nearby neighborhoods: Lyman, Wellford, Greer

Nearby landmarks: Near WestGate Mall, 5 minutes from downtown Duncan, Across from Walmart Supercenter

Services & Offerings

Comprehensive Eye Exams

Complete vision testing and eye health evaluation by licensed optometrists.

  • Digital retinal imaging
  • Prescription updates
  • Eye health screening

Frame Selection & Fitting

Personalized frame consultation with precise measurements for optimal comfort and vision.

  • Facial measurement analysis
  • Style consultation
  • Prescription lens compatibility check

Lens Crafting

In-house lens laboratory creating custom lenses including progressive and specialty options.

  • Same-day service for basic prescriptions
  • Progressive and trifocal lenses
  • Anti-reflective and blue light coatings

Designer Eyewear

Extensive collection of name-brand frames including Ray-Ban, Oakley, and exclusive designer collections.

  • Latest fashion trends
  • Sports and safety eyewear
  • Prescription sunglasses

Customer Reviews

4.4 out of 5

229 total reviews

Most Frequently Mentioned

  • Patient, helpful staff (156 mentions)
  • Fast turnaround time (89 mentions)
  • Precise measurements (67 mentions)
  • Communication issues (34 mentions)

Rating steady at 4.4 stars with consistent praise for staff patience. 18 new reviews this month.

I went into Lens Crafters with my tail between my legs. As an almost 40 year old, I have had numerous exams that were never correct and never wore the glasses to now I will need to wear them all the time. I sat with Michael and he has the most patience. I was in there for well over 2 hours trying to decide what to pick and he was calming me the whole time. Once it came time to discussing the details of the actual lens part, he was nice to explain each thing but also giving personal experiences so I had a better understanding since I am going from no glasses to a trifocal situation. Michael made this situation easy. Because of him, my BF and I are customers for life. Also the turnaround for the glasses is amazing! Was told 7-10 business days VS other places take several weeks.

Jennifer Legner

My first time ever visiting Lenscrafter store! Stephanie and her team are amazing folks! I went in knowing what I wanted. Unfortunately, RayBan, does not have specific frames I want in stock. Stephanie and her team helped me understand the process and all the good dets. (Really appreciated her taking the time to help me better understand their world!!) I would recommend this location again and again! Easy to work with, quick, and they know their world! Thanks for all you and your team contributed to helping me with a fun purchase!!

Renaisha C

I had a phenomenal experience with Kyle! I picked out my frames, and he made sure all my measurements were precise for my face! It was all set up in a timely, stress free manner! I literally enjoyed being their today! He said this was his first day at the WO Ezel location, and this store will definitely benefit from his knowledge, and confidence while helping customers!

Karlie Grice

I came for an eye exam over 3 weeks ago and have not received a call, text, or email letting me know my lenses were ready. I've been calling for over a week, and the message says they will call you back within 48 hours. That never happened either. Finally, today when I called, someone actually answered the phone. My lenses have been ready - their machine was broken. A simple communique would have done the trick, but no - they couldn't be bothered. After spending $560 with them, I can now say I will not be a return customer. I thought it was awful high for an eye exam and lenses in my existing frame, but apparently it's not high enough for them to be bothered with customer service. Massive fail. Never again.

Amy Garvey

Frequently Asked Questions

Most prescriptions are ready in 7-10 business days, significantly faster than many competitors who take several weeks.

Yes, we accept most major vision insurance plans including VSP, EyeMed, and Aetna Vision.

Same-day exams are often available, though we recommend calling ahead to check availability with our optometrist.

Yes, we have an extensive selection including Ray-Ban, Oakley, Versace, and other popular designer brands.

In most cases yes, though we'll need to examine your frames to ensure they're compatible with your new prescription.

Business Activity

Status: Open now

Peak hours: Saturday 11am-3pm

Average wait: 15-20 minutes

Popular this month: Progressive lenses, Ray-Ban frames

0out of 100

Online Visibility Score: Excellent

How easily local customers can find and choose this business online.

Reviews & Reputation32/35
Online Presence33/33
Business Completeness17/17
Engagement5/15

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